Emirates has posted the following to their website:
Flights to Hong Kong:
As per the latest authority directive in Hong Kong, customers holding tickets on flight EK 384 with final destination to Hong Kong from 13‑26 April 2021, will not be accepted for travel at their point of origin. However customers traveling to Bangkok as the final destination will be accepted for travel.
Affected customers should contact their travel agent or Emirates contact centre for rebooking options.
Flights from Hong Kong:
Customers booked to travel on flight EK 385 from Hong Kong during this period will be accepted for travel.
Emirates regrets any inconvenience caused. To receive update notifications, customers are requested to ensure their contact details are correct by visiting Manage Your Booking.
This is the 2nd time the Dubai based carries has received this ban, last time was from January 9th to 22nd. There are many reasons why an operator can receive this ban, normally it is because either too many arriving passengers tested positive for COVID-19 on arrival in Hong Kong, or some passengers doesn’t have the required paperwork for the pre-departure testing or similar.
It is worth noting that Emirates will still be operating the flight which operates the route Dubai – Bangkok – Hong Kong – Bangkok – Dubai, and it is only affecting passengers arriving in Hong Kong. You can still do any of the other legs on the flight if you are so booked.
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